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Privacy Policy 2025

Last updated: 2025-11-25

Kodex Creators is committed to protecting the privacy and security of everyone who interacts with our website, kodexcreators.com, including clients, visitors, and users. This Privacy Policy explains what information we collect, how we use it, and how we safeguard it. By using our website or services, you agree to the practices described below.

Information We Collect

When you interact with KodexCreators e.g. visit our site, use our services, request a quote, or make a purchase. we may collect:

  • Personal identification information: such as your name, email address, phone number, company name, when you submit a contact form, register, request a quote, or during checkout/registration.
  • Payment and billing information: when applicable, necessary for processing payments (e.g. via payment gateways). Payment details (e.g. credit card) are handled only by trusted third-party payment processors, not stored by us directly.
  • Usage & technical information: automatically collected data such as IP address, browser type, device type, operating system, referring/exit pages, pages viewed, date/time, and similar metadata typically collected via cookies or similar technologies.

How We Use Your Information

We may use the information we collect for the following purposes:

  • To process and fulfil your orders, service requests, project engagements, or payments.
  • To communicate with you for support, updates, project status, quotes, invoices, and general inquiries.
  • To provide you with information about our services, including new tools (e.g. automation tools), offers, or support services when you opt in.
  • To improve and maintain our website, services, offerings, and user experience including analytics of site usage, diagnosing technical issues, and making enhancements.
  • To prevent fraud, misuse, or abuse of our website or services, and to protect the security and integrity of our systems.

Information Sharing & Disclosure

We respect your privacy and do not sell or trade your personal information. We may disclose information only in the following circumstances:

  • Service providers & partners: We may share necessary data with trusted third-party service providers involved in payment processing, hosting, maintenance, support, or other services under strict confidentiality and security commitments.
  • Legal requirements: If required by law, regulation, legal process or valid government request, we may disclose necessary information to comply with legal obligations.

Data Security & Retention

We implement reasonable technical and organizational measures to protect your personal data from unauthorized access, alteration, disclosure or destruction. However as with any online service we cannot guarantee absolute security.

We retain your personal and project-related information only for as long as needed to fulfill the purposes outlined above (e.g. order fulfillment, support, legal or accounting requirements). After that, we securely delete or anonymize the data.

Cookies and Tracking Technologies

We may use cookies and similar tracking technologies to gather usage information, remember your preferences, and enhance site functionality. These help us understand how users interact with our site and improve overall experience.

You may choose to disable cookies in your browser settings though please note this may limit the functionality of certain parts of our site.

Children’s Data

Our services are not directed to children under the age of 13, and we do not knowingly collect personal information from minors.

Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices, services, or legal requirements. Any changes will be posted on this page with a revised “Last updated” date. We encourage you to review this policy regularly.

Contact Us

If you have any questions, concerns or requests about your personal information, this Privacy Policy, or how your data is handled, please contact us:

 

KodexCreators
Email: info@kodexcreators.com
Phone: +94 76 261 8568
Address: Piliyandala, Colombo, Sri Lanka

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